VoIP at Butler University free essay sample

Head servant University distinguished shortcomings in the current grounds correspondence frameworks. Boss Information Office (CIO) Scott Kincaid’s distinguished the need to overhaul or supplant the Centrex framework as Butler understudy enlistment and authoritative information correspondence needs had grown out of its handiness. Contentions for the Centrex framework were that clients saw the framework unwavering quality as useful. When workers have a framework that meets their present needs, some are hesitant to go grasp the following stage to improving occupation capacities. Most of understudies enjoyed having grounds given email despite the fact that 92% had mobile phones. Different issues were related with the current framework yet it was not without disappointment. For no other explanation than progresses in innovation, the current simple framework had gotten obsolete and difficult to alter. Moving lines was work serious with understudy and regulatory movements. Changes become work concentrated and hard to perform on the grounds that not exclusively is the equipment hard to fix, at one point the framework will be old-fashioned to the point that it won’t be perfect with new seller innovation overhauls outside of Butler. We will compose a custom exposition test on VoIP at Butler University or then again any comparative theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page A lot of managerial time was spent accommodating the current charging framework every month demonstrating that again pointless work was an obstruction to proficiency. Changes aren’t without chance and regulatory staff saw blending information and voice systems was seen as unsafe. A significant concern was with respect to the voice nature of VoIP innovation. The IT office likewise realized that arrange security dangers were a worry tending to other information organize chance concerns post 9/11. A proficient and adaptable incorporated crisis notice framework was required to cure this worry. Grounds organization additionally dreaded infection assaults that usually influenced information systems. Brought together interchanges is a term used to portray a framework that incorporates call and information correspondence applications that are intelligent and community oriented with constant and value-based capacities. Head servant recruited the Dietrich Lockard Group, a broadcast communications counseling firm, to address the essential issues and needs of the college and to suggest a bound together correspondences arrangement. To pinpoint the genuine needs of the college, Dietrich shaped a warning gathering included authoritative staff from an assortment of offices around grounds who required a significant level of information use and precision from the framework. Those offices were confirmations, budgetary administrations, understudy life, offices the executives, the libraries, and division workforce. The warning gathering and specialized staff were instructed about VoIP and steps that can be taken to relieve its dangers. The key arrangement including coordinating these five objectives: improve understudy interchanges, improve treatment of guests, influence new administrations to help staff and improve preparing on these frameworks, stay serious with different organizations in regards to the degree of understudy administrations offered, and to give increasingly quick access to key Butler work force. The choices introduced to Butler were to proceed with the current frameworks and roll out no improvements. Numerous individuals discover the framework dependable. Another arrangements is keep updating the current framework and gear. Albeit costly, IT staff knew about the framework and, while troublesome, updates were conceivable †at any rate soon. Along that line of reasoning, an option is to proceed with the current framework and coordinate and autonomous VoIP for a couple of chosen workplaces. This would permit Butler to make a little scope innovation change without trading off the whole interchanges organize. The last and most costly alternative is to procure another in-house PBX framework for bound together correspondences. The worry with this choice is if Butler somehow managed to put resources into another PBX framework would it have a restricted life? With Dietrich’s direction, Butler drafted a RFP and put the task out for offer. Merchant determination would be founded on the an investigation of the factors affecting decisions, the vendor’s capacity meet the university’s needs as characterized in the RFP, cost, accessibility of nearby help once the system was introduced, and the vendor’s involvement in new VoIP and other endeavor frameworks. A merchant was chosen and a forceful usage plan was started. Staff and understudies found the changeover basic and the test case program made preparing fun. The IT division depicted the changeover as the â€Å"week from hell†. Telephone framework enlistment was work concentrated when each should have been enrolled physically. Different issues were failing hardware, the 2,000 extra telephone numbers gave by SBC came up absent and required a 45-day window to fix the issue and food administration and the book shop didn’t have Ethernet wiring. The most serious issue was that office security alert wiring was not good with new VoIP and the old framework should have been reproduced to make them work. My anxiety with the alert framework depended on 1970’s innovation and ought to have been refreshed. I would believe the move up to be a savvy choice on Butler’s decision. Simple frameworks are out of date and had they not rolled out the improvement now, it might have been all the more exorbitant later on. Innovation mix with outside source, for example, media communications organizations and programming support for money related and bookkeeping frameworks. Any division that necessary information sharing and coordinated effort, blended media informing was at an operational hazard had the change-over not been actualized. By uniting frameworks for a bound together correspondence arrangement, Butler had adopted the proactive strategy. It wasn’t without unexpected expenses †another IT staff position was made, and the unanticipated expenses to the office alert framework and Ethernet cabling to food administrations and the book shop were significant. What Butler picked up was collective applications, improved interchanges and comfort. Having an alternate call bases nearby, Butler could now look at call records and distinguish inefficacies inside a particular region. The economy of improving these territories will be cost and improved college administrations. I trust Butler settled on the right decision in pushing ahead with another framework. The main shortcoming I discovered was in their not redoing the current caution framework. The issues experienced during the changeover were negligible and reasonable without reproducing the arrangement. Once more, a strong key and farsighted arrangement.

George W. Bush Essays - Bush Family, Livingston Family,

George W. Shrub 03-16-00 George W. Shrub In the event that I needed to pick a competitor dependent on, foundation, position on issues, and intangibles I figure it would be George W. Shrubbery. I would pick George W. Hedge since he bolsters a few issues that Im inspired by and he appears as though the sort of fellow who will work superbly. I imagine that with George W. Shrub as president, the United States will improve as a spot for everybody. In this paper I will talk about why I figure he would be a decent president dependent on issues, foundation and his intangibles. I additionally bolster George W. Hedge since he has a decent foundation. In addition to the fact that he was engaged with governmental issues, yet he is has additionally been associated with business. This is a knowledgeable all around experienced man. Here is some foundation data on George W. Shrubbery that shows a portion of the things that he has done right up 'til today, he was brought into the world July 6, 1946 and experienced childhood in Midland and Houston, Texas. He got a lone rangers degree from Yale University and a MBA from Harvard Business School. He filled in as a F-102 pilot for the Texas Air National Guard. He started his vocation in the oil and gas business in Midland in 1975 and worked in the vitality business until 1986. Subsequent to dealing with his dads 1988 presidential battle he collected the gathering of accomplices that bought the Texas Rangers baseball establishment in 1989 and which later assembled the Rangers new home, the Ballpark at Arlington. He fille d in as overseeing general accomplice of the Texas Rangers until he was chosen Governor on November 8, 1994, with 53.5 percent of the vote. Representative Bush and his better half, Laura, a previous instructor and custodian who experienced childhood in Midland, live in the notable Governors Mansion in Austin with their multi year old twin girls, Barbara and Jenna, their canine, Spot, and their three felines, India, Cowboy and Ernie. Senator Bush is a Methodist and has served on the sheets of different beneficent, business and community associations. Right up 'til the present time George W. Bramble stays as the legislative leader of Texas, and has done numerous beneficial things for the territory of Texas. Perhaps the greatest thing that made me notice George W. Shrubbery, was his thoughts on charges. He fundamentally needs to supplant the present five rate structure of 15, 28, 31, 36, and 39.6 percent with four, lower rates: 10, 15, 25, and 33 percent. Albeit a portion of different competitors additionally bolster a tax break plan, some of them have incredibly low rates, Keyes needs to abrogate personal assessment and Buchannon needs to have a level 16 % rate, let's be honest, these are to low and that would not give enough financing for the administration, at that point programs in regards to instruction, human services, and guard would be significantly influenced. At that point there are different up-and-comers who bolster tax reductions, yet just coordinated to the individuals who make lower livelihoods, and that isn't reasonable. So as should be obvious George W. Hedge has an arrangement that can profit everybody and it wont negatively affect the economy. Another issue that makes me bolster George W. Hedge is his thoughts on firearm laws. I feel that his weapon laws would cause this nation to assign more secure and it would spare allocate of lives. George W. Shrubbery essentially shares a portion of similar thoughts on some significant issues and that is my most compelling motivation for supporting him. Something else that is incredible about George W. Shrubbery is that he has great authority abilities and he does what is useful for the individuals. He is a caring family man that has done such a significant number of beneficial things for the province of Texas and I feel that he would work superbly at being president. He likewise appears as though a mindful man because of the considerable number of things he has accomplished for kids in Texas, it truly seems as though he is concentrating on the prosperity of the countries youngsters, and that shows that he is a mindful individual. Additionally, he isn't negative battling, so shows that he has confidence in his thoughts and himself. This is the sort of president that I

Sample on Age Discrimination in Employment

Sample on Age Discrimination in Employment Age Discrimination in Employment Sep 13, 2019 in Management Introduction Todays civilization is a world, in which young age is associated with being quicker, shrewder, more competent, more industrious, and being a less burden of the organization. Recently, the contemporary society has adopted the age discrimination against the older Americans in order to rationalize the economic and cost-effective requirements of the market, in general. Reaching an old age can become a disheartening experience because of the fear for further employment. The age discrimination in employment should not be an issue that an older person of the labor age has to fear; nevertheless, currently, it is one of the most popular forms of discrimination. This research paper analyzes the meaning of discrimination and age discrimination, in particular; the present-day laws concern the phenomenon of the age discrimination and the incidence of such discrimination. In addition, the paper explores some advantages and disadvantages of the older labor force, and some approaches to prevent any age discrimination at the working place. Age Discrimination at the Workplace Firstly, the notion of discrimination means depriving somebody of any benefits or rights because of subjective reasons such as race, sex, religion, age, etc. Discrimination considers the classes instead of the personal virtues. Several different types of discrimination can be seen at various workplaces, such as the ones of the gender, age, skin color, religious beliefs, country, and race. Specifically, the age discrimination refers to a biased or uneven treatment of a member of staff by an employer because of his or her age. Facing any kind of discrimination is a challenge, with which the workers have to fight. As employees become older, they join a vulnerable social group that has to be secured against any prejudicial or unjust treatment. The age factor can be the basis in the court of law for a harassment claim. Nevertheless, the United States Supreme Court failed to rule whether a worker can go to court for the age harassment under the Age Discrimination in Employment Act or not. However, the federal appellate and trial courts have reported that a claim for the age harassment does exist in the judicial context. Chat now Order now Today, the number of the age harassment claims increases due to a workers age-biased remarks by the management and colleagues. The worker provides the remarks as the evidence that the age was the reason for the hostile environment and prejudiced decisions. Even if the workers do not claim the age harassment, they can employ it in order to prove that the employer was unfair because of the age prejudice. The Current Laws on the Age Discrimination According to AARP (2014), the Age Discrimination in Employment Act (ADEA) is a federal law that protects the employees rights in any organization. Additionally, the law covers all the job applicants of forty and above age from the age discrimination. The Act considers the people of all ages and allows setting the particular age frames and other qualities of the applicants, which meet the Act's demands. The Age Discrimination in Employment Act is not applied to the elected bureaucrats, autonomous contractors, and military staff (Morgeson, Reider, Campion, Bull, 2008). Moreover, the law does not consider employers with more than twenty employees, public service organizations, federal bodies, state and local administration, as well as labor organizations having at least twenty-five exceptions (AARP, 2014). Protection and Benefits of the Laws As stated by AARP (2014), the Age Discrimination in Employment Act prohibits any age discrimination in decisions regarding numerous issues: contracting, dismissal, layoffs, remuneration, welfares, promotions, demotions, performance appraisals, or any other affairs at the workplace. Under the Age Discrimination in Employment Act, organizations cannot use the age factor in hiring or firing employees or name a specific age is perfect in their job advertisements. It is a debatable but not an unlawful issue to request the birthdate or graduation year in the job application. On the other hand, the companies cannot set the age restrictions for the training platforms, strike back against the employees who file charges because of age discrimination, and forcing the employees retire at specific age (Henry Jennings, 2004). The law also forbids issuing any rules and regulations that can have a negative impact on the older personnel; most of them seem to be age-neutral although being more austerely on the aged employees. An illustration is a school that claims it will never employ teachers with over-twenty-years work experience. The rules and activities that have an unreasonably negative effect on the older employees are illegal unless the employer can confirm they target the goal other than the age discrimination. Besides, the Age Discrimination in Employment Act provides people with the chance to take part in the employers benefit plans considering the age aspect (U.S. Equal Employment Opportunity Commission, n. d.). The companys management also can never decrease the benefits taking age as the decisive factor, except in the case the cost of offering the benefit increases with age. Under these circumstances, the employer must spend the same cost for giving the welfares to the older employees as it does for the young personnel in order to adhere to the Age Discrimination in Employment Act. For instance, the cost of giving life insurance rises with the age; therefore, an employer does not infringe the Age Discrimination in Employment Act if the company spends the same amount of money to purchase the same life insurance for young and old employees despite the younger workers getting greater coverage for the same premium. In line with AARP (2014), it is unlawful to discriminate people on the basis of their age at the workplace and any public service. The instances of discrimination can include unpleasant remarks concerning someones age. Even though the law does not criminalize simple teasing, casual remarks, or rare cases of a middle character, harassment is unlawful when it is so recurrent or humiliating that it creates an aggressive or hostile working atmosphere. The harasser can be the casualty's manager, co-worker, and other people, for example, a customer, as well as a companys policy meant for everybody, irrespective of age. Therefore, any harassment is unlawful if it has an undesirable impact on the workers and focuses on any subjective classification (Henry Jennings, 2004). Todays Age Discrimination Prevalence AARP (2014) states that the age discrimination at the workplace becomes a complicated challenge to most workers; therefore, it should be effectively addressed as soon as possible. The cases of the age discrimination were reported during the Great Recession. Even today, it is rather challenging to win a filed complaint on the concern. However, several ways can be applied to solve the case. The age discrimination has developed into a global concern that influences the effectiveness at the workplace. A number of companies prefer younger employees to work in their organizations, believing that they will ensure better production and will strive for stiff competition. On the other hand, some organizations prefer older workers since, as a rule, they are more knowledgeable and committed employees. Although the older employees may be somewhat maltreated, the today's philosophy proves that the younger employees are shrewder and focused on the success. With the older workers in play, the organizations have discovered the fact that, as a person gets older, his or her productivity decreases for numerous reasons with the key cause being age. Organizations also have to spend a lot on the older workers because of the frequent health concerns. They consider that an older employee will have higher rates of truancy and revenue while performing at the lower levels as compared to their younger colleagues. Advantages and Disadvantages of the Older Workforce Ivancevich and Konopaske (2013) pay attention to the application of Human Resource Management methodologies in the existent organizational situations and states. First of all, the primary advantage is that the older workforce is more skilled because they might have been working for the company for a long period; consequently, they have the valuable background and skills. Older employees seem to have bigger salaries and better welfares; therefore, some organizations choose younger employees since they are more economical. Ivancevich and Konopaske (2013) consider this situation the wage discrimination practice, which costs the organizations time and money since it leads to decreased productivity and quality. .fod-banner { display: table; width: 100%; height: 100px; background-color: #04b5af; background-image: url('/images/banners/fod-banner-bg-1.png'), url('/images/banners/fod-banner-bg-2.png'); background-position: left center, right center; background-repeat: no-repeat; } .fod-banner .button { min-width: 120px; } .fod-banner-content { height: 100px; display: table-cell; vertical-align: middle; color: #ffffff; width: 100%; text-align: center; padding-top: 5px; padding-bottom: 5px; } .fod-banner-content > span:first-child { font-size: 15px; font-weight: 100; } .fod-banner-content-discount-text { font-size: 16px; } .fod-banner-content-discount-text span { font-size: 18px; color: #ffe98f; font-weight: bold; } .fod-banner-content-image { vertical-align: middle; } .fod-banner img.fod-banner-content-image { width: auto; } @media all and (min-width: 993px) and (max-width: 1320px) { .fod-banner { background-image: none; } } @media all and (min-width: 845px) and (max-width: 992px) { .fod-banner-content > span:first-child { font-size: 18px; } .fod-banner-content-discount-text { font-size: 20px; } .fod-banner-content-discount-text span { font-size: 24px; } } @media all and (max-width: 740px) { .fod-banner { background-image: url('/images/banners/fod-banner-bg-2.png'); background-position: right center; background-repeat: no-repeat; } } @media all and (max-width: 670px) { .fod-banner { background-image: none; } .fod-banner-content { padding: 15px 10px; } .fod-banner img, .fod-banner-content-discount-text { display: block; margin: 0 auto; } .fod-banner-content > span:first-child { font-size: 28px; } .fod-banner-content-discount-text { font-size: 20px; } .fod-banner-content-discount-text span { font-size: 24px; } } Limited time offer! Get 15% OFF your first order Order now The older employees usually follow the idea that the tasks have to be performed completely and flawlessly in order to get an effective result. The workers have to be practical in their job; they pledge their loyalty and commitment to the company. On the other hand, other companies desire younger workers because they strive for excellence, and always desire to make a good impression, and have a motivation to establish a new life in their households. As a result, the youngsters are inexpensive and flexible workers; their readiness and willingness to learn new for the improvement of their life conditions. Sometimes, the younger personnel are discriminated against by the older employees because of their inexperience and recent graduation from schools or colleges. The younger workers can easier acclimatize in the working atmosphere and acquire knowledge in the modern technology if some organizational training are performed. The Methods of Preventing the Age Discrimination at the Workplace Ivancevich and Konopaske (2013) explore the managerial orientation, supporting the consideration that the Human Resource Management is crucial for the managers in all units, teams, or groups. The organizations can take some actions in order to ensure that the age discrimination is not a challenge in any company units; for example, it can prepare some training concerning the age discrimination as a growing concern for the modern business world. In addition, the management should re-evaluate the approaches towards the older employees at the workplace and review the corporate policies, training programs, recruiting techniques, and assessments in order to avoid any prejudiced considerations and consequences. Moreover, the companies should consider the implementation of the preventative trainings on the age bias, conducting an audit for evaluating the organization's culture and discover how the staff feels about the older employees and how those ideas influence the workplace. The companies should launch the new strategies to involve the older adult personnel and build moral and effective production schemes by proving the older employees that they are valued. Conclusion In conclusion, the workers frequently undergo common challenging problems in the Human Resource Management like recruitment, training, efficiency, and job security, as well as the conflict resolution. It is very challenging to eliminate discrimination from the labor market since each organization has diverse groups of employees with different features. The age discrimination at the workplace and some of the seeming advantages and disadvantages of an older labor force calls for the need to mitigate the condition as soon as possible. In addition, the approaches discussed are strongly recommended for the companies that aim at successful production and workers satisfaction. Therefore, the employers should understand the meaning of the age discrimination phenomenon and be aware of the laws. Moreover, they should change their outlooks accordingly. Under the Age Discrimination in Employment Act, the company employees have access to the employers benefit plans owing to their age.

Soft curls of smoke lifted from the ash covered ground as...

Soft curls of smoke lifted from the ash covered ground as Stg. Jones roughly grabbed the strap to his pack, readjusting it to be more comfortable. Trees were visible in the distance, but the smoke made it difficult to see if he was walking in the correct direction or not. Every once in a while, Stg. Jones would cough, as if to drive away the smoke and ash that dared to enter his lungs and choke him. His movements were sluggish as he walked the barren wasteland, as if the backpack he carried was as heavy as the world. He gripped the straps tightly as he suddenly jerked his head, his knuckles gleamed with white. â€Å"My entire fault†¦Ã¢â‚¬  He muttered to himself, and then went into a fit of coughs, â€Å"All†¦my fault†¦Ã¢â‚¬  The curls of smoke seemed to†¦show more content†¦Images flashed before his eyes of those final moments in that battle. Gasping and groaning, Stg. Jones shook his head numerous times again, trying to steer those thoughts away and regain some control over his horror-struck body. It took a few minutes, but his muscles finally listened to him and his mind was cleared, somewhat. What remained was a heavy heart as Jones continued on his trek. Soon, the light smoke that surrounded him seemed to thicken, the smell of gunpowder and decay lay potent in the air, forcing him to step back for a moment. Through the grim hazy of grey and white, Stg. Jones saw the faintest silhouettes of odd lumps on the ground. Most of the lumps were spread out, but there were a few piled onto one another. Gulping loudly, Stg. Jones took in a deep breath and ventured on. He focused in on one of the odd lumps, and as he walked closer he saw that the lumps took a distinctive form. As he walked closer and closer, a sick feeling swelled up in the pit of his stomach. Then, a few feet away from the lump, the smoke seemed to clear for a moment, and Stg. Jones felt his stomach drop. There, lying in front of him was one of his fellow soldiers. ‘So†¦. I’ve returned to the battleground†¦. Where I abandoned my squad†¦.’ Stg. Jones thought to himself, his face crestfallen. As if his body was on autopilot, Stg. Jones continued to walk on, looking at every corpse that he passed with unbelieving and glistening eyes. Some were dressed in the

Bram Stokers Dracula A Variation of a Classic Work in...

A woman changes everything; finally there is vindication for the knight who gave up life to avenge the death of his one true love, as he chose to become the undead. Director, Francis Ford Coppola, in his work, â€Å"Bram Stoker’s Dracula†, reaches beyond the words to prove Dracula was more than a monster in creating the movie. Coppola focuses on Dracula as a man, as well as a knight, who is both deeply in love with his church and his bride. The historical elements in the writings of Bram Stoker come to life more so in Coppola’s work with the movie, than in the book. My goal of this paper is to prove how the differences between the book and the movie are predominantly in the beginning and in the end of the film and depict Dracula as the man he†¦show more content†¦For those who found themselves at his mercy were shown none. There were no immunity to his madness. Vlad III (Vlad Dracul), was born to a Transylvanian noblewoman and her husband, Vlad II. Vlad III was the middle child and had an older and a younger brother. At the time of his birth his father Vlad II was living in exile in Transylvania. Vlad II, was admitted to the Order for his bravery and was a ruler of Wallachia. The word for dragon in Romanian is drac and ul is the definitive article. Vlad III’s father thus came to be known as Vlad Dracul, or Vlad the dragon. In Romanian the ending ulea means the son of. Under this interpretation, Vlad III thus became Vlad Dracula, or the son of the dragon. (The word drac also means devil in Romanian. The sobriquet thus took on a double meaning for enemies of Vlad Tepes and his father.) Porter, Ray. â€Å"The Historical Dracula.† April 30, 1992 Eskimo North, Inc. 18 Dec. 2007. Web. 10 Apr. 2014. Vlad III was born into a family of defenders, he lived, fought and believed he was born to defend the Order of the Dracul, as his father and brother did. Vlad II, was appointed by King Sigismund in 1431 and served as military governor for Transylvanian region of Wallachia. Seeking greater hierarchy, he began to gather support and in 1436, killed the Danesti prince Alexandru I and became Vlad II. Between the powers of the Ottoman Turks and the Hungarian Kingdom, in their reign were powerful and Vlad II was forced to payShow MoreRelatedComparing Bram Stoker’s Dracula and the 1972 Film Blacula Essay1917 Words   |  8 PagesBram Stoker’s Dracula is not only a classic story of men and monsters, but a dramatic reactionary work to the perceived threats to Victorian society in nineteenth century England. In modern times there have been many film adaptations of the novel, each developing a unique analysis or criticism of the literary text within the framework of the society a nd time period in which it was created. The 1972 film Blacula is one of the most culturally specific variations on the story of Dracula, and highlights

Jeanne Lewis at Steples Free Essays

Harvard Business School 9-400-065 Rev. July 24, 2000 Jeanne Lewis at Staples, Inc. (A) (Abridged) op YO INC Six months from now, on February 1, 1998, Jeanne Lewis (HBS ’92) would become the senior vice president of marketing at Staples, Inc. We will write a custom essay sample on Jeanne Lewis at Steples or any similar topic only for you Order Now (Staples), a nationwide office supplies superstore. After 10 months working side by side with Todd Krasnow, the current executive vice president of marketing, Lewis was becoming familiar with the department. Her initial assessment led her to wonder if the department’s operating style was suited to evolving competitive realities. As KrasnoWs heir apparent, Lewis anted to be involved in shaping the department’s priorities for the upcoming year. The strategic planning process traditionally began around this time in August, and Lewis wondered if the time to start taking action had arrived. Thus far, 1997 had been a trying year for the company: the Federal Trade Commission had challenged Staples’ proposed merger with Office Depot, and the two companies had recently abandoned 10 months of merger efforts. At that time, Chairman and CEO Tom Stemberg reaffirmed his commitment that Staples would grow from a $5 billion company to a $10 billion company by the turn of the century. Staples not only had to grow bigger, it also had to grow better, as analysts had become accustomed to the company’s 14 consecutive quarters of earnings-per-share growth in excess of 30%. The theme of the upcoming year was twofold: strong growth and more effective execution. c Lewis believed that Stembergs pronouncement to look for the â€Å"silver lining† in the failed merger and to take to heart the lessons of the merger could serve as a call to action for the marketing department. Marketing, which served as both an architect and driver of the brand, would play a critical role in Staples’ continued success. Lewis knew that Staples could survive only if it was prepared to get rid of outmoded ideas and replace them with new ones†a philosophy shared by Krasnow. But Lewis also knew that it could be trigntening to give up the ideas that nad made the company successful. Furthermore, the marketing staff was understandably apprehensive about KrasnoWs planned departure, and many were already mourning his loss. Lewis explained: No While the merger distractions were going on, things that maybe should have been dealt with, weren’t. Now, I wanted to make it clear that a new person was coming on oard in this area, and fgure out how we could get back to business. We needed to refocus on building our business, because it was as competitive as ever, and we had lost a couple of beats in a few marketing areas while busy with the merger. We were at a turning point in the marketing department, as opposed to being long past it. Because of the confluence of external events as well as our own internal complexity, if we didn’t change, then I was concerned it would start to show eventually in sales. Research Associate Jennifer M. Suesse prepared this case under the supervision of Professor Linda A. Hill as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. It is an abridged version of an earlier case, â€Å"Jeanne Lewis at Staples, Inc. (A),† HBS No. 499-041, prepared by Research Associate Kristin C. Doughty under the supervision of Professor Linda A. Hill. Some names have been disguised. Copyright 2000 by the President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685, write Harvard Business School Publishing, Boston, MA 02163, or go to http://www. hbsp. harvard. edu. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means†electronic, mechanical, photocopying, recording, or otherwise†without the permission of Harvard Business School. This document is authorized for use only by Harutyun Gevorgyan at HE OTHER until November 2014. Copying or posting is an infringement of copyright. Permissions@hbsp. harvard. edu or 617. 783. 7860. 400-065 Lewis knew the marketing department’s role in ensuring success was twofold: maintaining the delicate balance between meeting short-term financial objectives ith appropriate promot ional tactics and building customer loyalty and retention witn an ettective marketing strategy; and investigating ways to leverage Staples’ brand and broaden its franchise. She also had specific questions about some of the department’s structures, systems, and staffing. She was eager to get started, but recognized the risks of doing too much, too fast: My style is that I want things to happen quickly. When I see things†either a new problem someone has never had to fgure out before, or where theyVe Just had a different sense of timing†I Jump in and say, â€Å"here’s the way to do it,† and that makes hange happen quickly. But that could limit my ability to work across and with the organization. I could end up spending too much time managing down and not enough time making broader, more expansive impact by managing across the organization as well. Staples’ Background (1985-1991)1 In 1985, Tom Stemberg (HBS ’73), known for his marketing sa’. n. y and innovations in the staid supermarket industry (as vice president of sales at Star Market, and president of First National Supermarket), pioneered the concept of the office supplies superstore. A â€Å"Toys ‘R’ Us† of office supplies, â€Å"Staples, the Office Superstore† would provide completeness, convenience, informed assistance as well as attractive prices†¦ overing everything from coffee to computer software† for the small-business customer. 2 Initial customer research indicated that most small businesses did not track their total expenditures for office products closely, nor were they aware that they were paying on average 40% more for them than large corporations. T o communicate the savings and increased convenience of its new way of procuring office supplies, Staples’ management was prepared to invest heavily in marketing. Staples’ message would emphasize discounts and convenience, leaving customers free from the hassles† of dealing with long lines, order forms, and multiple suppliers. For the pivotal role of director of marketing, Stemberg hired Todd Krasnow, a 28-year- old HBS graduate who had worked in marketing at Star Market with Stembergs new VP of operations. In the early days, Stembergs team of five (himself, Krasnow, CFO, VP of operations, VP of merchandising) each had their own primary spheres of responsibility, but they all worked very closely together, doing whatever it took to get the Job done. They began the mornings with a 7:00 0’clock meeting, reconvened for a orking lunch, and generally worked through the evening until 10:00 0’clock. How to cite Jeanne Lewis at Steples, Papers

Gender Discrimination in the Workplace

Question: Discuss about theGender Discrimination in the Workplace. Answer: Introduction Equal gender roles in the workplace refer to the equality between male and female employees regarding promotions, access to jobs and other opportunities in organizations (Yuwen, 2009, p. 48). Most often women are discriminated and are denied certain opportunities since they are seen as not competent enough. Education and creating social awareness in an organization is necessary to help achieve equal gender roles. Objectives of the Action Plan The action plan for educating people and creating social awareness is based on some objectives. First, it is to ensure that employees are given equal employment opportunities regardless of their gender. Competency and ability to perform their duties should be the main consideration. Another objective would be to avoid discrimination. Discrimination occurs when some people in an organization are treated favourably than others. Awareness makes them alert, and they can defend themselves when such circumstances occur. Educating employees so as to know who is responsible for dealing with gender-based issues is another objective. They can know who can resolve their issues whenever they are faced with discrimination issues. For instance people and culture, the department gives guidance and provide training to ensure awareness of anti-discrimination practices. Making people aware that not all forms of discrimination are against the law is another objective. Such occurs when measures are take n to benefit a particular group, for instance, reserving a parking space for disabled people (Christin, 2010, p. 57). Proposed Actions Various actions need to be taken for the above objectives to be achieved. Training all employees regardless of their gender helps achieve the objective on equal employment opportunities. On the objective to avoid certain discrimination tasks should not be given to certain gender only. For instance most receptionists are ladies, and in this case, it is difficult for a man to secure such job. To achieve the objective of employees knowing who is responsible for resolving issues of gender that may encounter them, the management should create awareness to the employees. This can be done through publicizing using internal memos and other publicity methods. Holding seminars for employees to make them understand that not all discrimination is against the law can help to achieve this objective, and hence they can know when their rights are being violated (Barbara, 2008, p. 148). Anticipated Outcomes Certain outcomes are anticipated when these proposed actions are taken. When equal employment opportunities are given to employees, it results in job satisfaction. Avoidance of discrimination helps to create a harmonious working environment Robert, 2013, p. 55). Employees awareness of who is responsible for their gender issues makes them report any issue to management immediately. Awareness of non-discriminatory circumstances makes them respect those who are underprivileged. Timeline and Resources Required To achieve the proposed action points, timeline and resource availability is necessary. Each objective will be executed within a week. Resources such as trainers are required to facilitate action plan. They need to be paid, and hence any organization should be ready pay them. Again, time and funds are required to facilitate the traveling to various organizations as well as holding conferences and seminars to create awareness and obtain the peoples views on gender discrimination. Key Risks There are risks associated with the action plans. Training people takes valuable working time which is crucial to the organization. Change management may also be expensive to the organization since requires valuable time and finances to implement change. Evaluation Method To evaluate the progress of each action plan, the various method is to be used. One can visit the organization and find out from the employees whether they can identify any improvement regarding the action plans put in place. The management can also help in the evaluation of the employee's overall organization progress. Evaluation will be conducted at the end of every week. References Barbara, .B.M., 2008. Gender and Sexuality in the Work Place. New York: Pantheon. Christin, .L.W., 2010. Gender-Based Discrimination. Baltimore: John Hopkins. Robert. D., 2013. Discrimination at work. .Chicago: UP Press. Yuwen, .L.J., 2009. Taking Employment Discrimination seriously. Utrecht: Brill

Mrs. Warrens Profession Essays - Mrs. Warrens Profession

Mrs. Warren's Profession In life the struggle between what is good and necessary for the individual and the moral values placed upon people by society is constantly present. This is true of the characters in George Bernard Shaw's play Mrs. Warren's Profession. Shaw demonstrates that doing something frowned upon by society does not have to be an evil thing so long as it is good for the individual. Perhaps the most obvious example of societal morals conflicting with individual need is the case of Mrs. Kitty Warren. Mrs. Warren is a woman whose economic standing and lack of any professional skills forced her into becoming a prostitute. Obviously such a profession is against the beliefs of the society that she lives in. Not only is she not ashamed of her occupation, she is proud of the amount of money that it, as well as managing several houses of prostitution, has made for her. When asked of any shame about her job by her daughter she states, "Well of course dearie, it's only good manners to be ashamed of it: it's expected of a woman." This statement shows that the only reason that one would be ashamed of it is because of society says that one should be. She feels that the restrictions that society has placed on women has made it impossible for her to pursue any other lifestyle. She demonstrates this by saying, "It's far better than any other employment open to [women]... It can't be right, Vivie, that there shouldn't be better opportunities for women." Shaw is attempting to evoke sympathy for the character of Mrs. Warren by pitting her against a society that is against her. He is quite obviously in favor of the actions that Mrs. Warren has taken, as demonstrated by the very reasonable rationalization for what she has done and the approving reaction of her daughter Vivie. While it can be seen that Shaw approves of going against societal morals in the case of need, he is in the direct opposite opinion when it comes to continually doing it for only the purposes of greed. This is clearly shown when it is discovered by Vivie that Mrs. Warren, while definitely having enough money to live on, still engages in the business of prostitution. Describing her reasons for continuing with her profession, Mrs. Warren says, "It means a new dress every day; it means theatres every night ... it means everything you like everything you want, everything you can think of." These reasons obviously do not cause the sympathy that accompanied her reasons for starting her occupation in the first place. In fact they begin to cause feelings of disgust that someone would do that simply to get even more money than the fortune that they already have amassed. It is due to the disapproval of this continuation that Mrs. Warren is punished by not only losing the sympathy, but also gaining the anger of her daughter. Another example of Shaw's disapproval for acting against societal morals simply for the purposes of greed is shown through the character of Frank Gardner. Frank's main goal throughout the play is to marry Vivie in order to gain part of the huge amount of money that is given to Vivie by her mother. Clearly this is against the normally socially accepted reason for marrying, and will benefit Frank. Because he is simply doing it out of greed instead of necessity Shaw does not make create an aura of sympathy for him. He paints him as an annoying manipulative character that is constantly insulting his own father, a reverend, with comments such as, " You're not intellectual or artistic ; are you, pater." Throughout the play Vivie, again acting as the representative of Shaw's views, is constantly blowing off his attempts at winning her affection. Finally gives up his attempts when he realizes how her mother earns the money. He states , "I really can' bring myself to touch the old woman's money now." Vivie is quite glad to be rid of him. Shaw's opinions on society against the individual are clearly outlined in this play. Through the actions and words of the character Vivie it can be clearly seen that he finds nothing wrong with breaking the rules placed on people by society, providing that it is for a good reason and not simply fro self indulgence. The conclusion could be drawn that Shaw feels that these morals are fine in a perfect society, but since we do not live in one they must be broken occasionally

Free Essays on Nature and Loneliness

Nature and Loneliness Poetry has themes in them that are at times hard to decipher. In the poems â€Å"Once by the Pacific,† â€Å"Acquainted with the night,† and â€Å"Tree at my Window,† by Robert Frost all have similar themes. Each of these poems has the theme of nature and loneliness. Also, the first two poems have a negative tone to them. In the sonnet â€Å"Once by the Pacific,† nature is brought up as the theme because the whole poem deals with talking about a rough ocean and a rocky cliff. Frost is describing a beach seen which seems to be just around dusk. Also, the way he is talking sounds like the there also might be a storm coming in because he is talking he says, â€Å"Someone had better be prepared for great rage. There would be more then ocean water-broken.† (DiYanni 578) That line gives the reader the impression that there might be a violent storm coming into that beach area. Rage could also be a foreshadowing of Frosts’ father being violent. â€Å"The rage discovered in the natural world, with its threat of dangerous storm, was not unlike the rage often found in Will Frost, who might well erupt before the household lamps were extinguished on any given night.† (Parni 14) This could mean why the seen was so gloomy to Frost. In this sonnet loneliness is shown too because there is nothing pleasant said. This could show that the writer was isolated and unhappy. This sonnet also has a very negative tone to it. Frost shows a dark dreary side in this sonnet. Everything that is written in the poem shows gloom towards the coastline he is looking at. In Frost’s poem â€Å"Acquainted with the Night† he shows loneliness again as a main theme. In this poem it is easier to see it because it is talking about a man who walks around city streets alone at night. He talks about how he walks around the city in any weather condition and also about what he sees on his nightly walks. Loneliness is evident when frost says,... Free Essays on Nature and Loneliness Free Essays on Nature and Loneliness Nature and Loneliness Poetry has themes in them that are at times hard to decipher. In the poems â€Å"Once by the Pacific,† â€Å"Acquainted with the night,† and â€Å"Tree at my Window,† by Robert Frost all have similar themes. Each of these poems has the theme of nature and loneliness. Also, the first two poems have a negative tone to them. In the sonnet â€Å"Once by the Pacific,† nature is brought up as the theme because the whole poem deals with talking about a rough ocean and a rocky cliff. Frost is describing a beach seen which seems to be just around dusk. Also, the way he is talking sounds like the there also might be a storm coming in because he is talking he says, â€Å"Someone had better be prepared for great rage. There would be more then ocean water-broken.† (DiYanni 578) That line gives the reader the impression that there might be a violent storm coming into that beach area. Rage could also be a foreshadowing of Frosts’ father being violent. â€Å"The rage discovered in the natural world, with its threat of dangerous storm, was not unlike the rage often found in Will Frost, who might well erupt before the household lamps were extinguished on any given night.† (Parni 14) This could mean why the seen was so gloomy to Frost. In this sonnet loneliness is shown too because there is nothing pleasant said. This could show that the writer was isolated and unhappy. This sonnet also has a very negative tone to it. Frost shows a dark dreary side in this sonnet. Everything that is written in the poem shows gloom towards the coastline he is looking at. In Frost’s poem â€Å"Acquainted with the Night† he shows loneliness again as a main theme. In this poem it is easier to see it because it is talking about a man who walks around city streets alone at night. He talks about how he walks around the city in any weather condition and also about what he sees on his nightly walks. Loneliness is evident when frost says,...

Mechanical testing of metals and polymers Assignment - 2

Mechanical testing of metals and polymers - Assignment Example L/Lo where Lo is the initial gage length and ?L is the change in the gage length (L-Lo). Procedure: Hydraulic testing machine, steel, mm/min, force and strain. Results Nr Rm N 0.2% ?break (%) E N/mm3 G Nmm2 1 8303.90 0.1 1903 64.77 24.91 2 13853.22 0.4 1903 141.15 54.29 3 17948.63 0.8 1903 208.40 80.15 4 11098.39 1.15 901 410.65 157.94 Procedure: Hydraulic testing machine, carbon steel, mm/min, stress and strain. Nr Rm 0.2% ?break (%) E N/mm3 G( N/mm2) dL (mm) 1 153 0.1 1.37 100 38.46 2 2 170 0.2 -2.41 -50 -19.23 -4 3 217 0.4 1.91 50 19.23 4 4 251 0.85 1.57 50 19.23 4 Procedure: electromechanical machine, acetal, mm/min, stress and strain. Nr Rm (kJ/m2) 0.2% ?break (%) E G (N/mm2) 1 14.43 0.2 9.39 10.71 4.28 2 11.96 0.2 7.65 13.16 5.20 3 10.63 0.2 6.93 14.42 5.77 4 10.11 0.2 6.67 15.00 6.00 5 12.60 0.2 8.27 12.10 4.84 6 15.94 0.2 10.40 9.62 3.85 Procedure: electromechanical machine, HDPE, mm/min, stress and strain. Nr Rm (kJ/m2) 0.2% ?break (%) E G (N/mm2) 1 53.16 0.2 33.79 2.90 1.16 2 55.55 0.2 36.72 2.73 1.09 3 43.34 0.2 28.49 3.50 1.40 4 45.05 0.2 29.29 3.41 1.36 5 51.60 0.2 32.86 3.05 1.22 6 25.93 0.2 16.64 6.00 2.4 Procedure: electromechanical machine, NYLON 66, mm/min, stress and strain. ... .14 1.26 3 46.49 0.2 32.55 3.07 1.23 4 49.52 0.2 29.69 3.36 1.34 5 46.88 0.2 30.40 3.29 1.32 6 50.60 0.2 32.96 3.04 1.22 Procedure: electromechanical machine, PVC, mm/min, stress and strain. Nr Rm (kJ/m2) 0.2% ?break (%) E G (N/mm2) 1 6.29 0.2 3.96 25.00 10.00 2 7.14 0.2 4.41 22.73 9.09 3 10.09 0.2 6.54 15.31 6.12 4 6.78 0.2 4.30 23.44 9.38 5 32.98 0.2 20.62 4.84 1.94 6 9.86 0.2 6.03 16.67 6.67 Discussion................................... B2. Vickers hardness measurement of various engineering alloys Procedure: ZHV 30 micro and macro machine, Acetal. Nr Load S.A VHN 1 7.5 48.81 0.15 2 7.5 47.95 0.16 3 7.5 48.87 0.15 4 7.5 49.49 0.15 5 7.5 49.22 0.15 6 7.5 48.94 0.15 Procedure: ZHV30 micro and macro machine, 4ET002 Tehrmoplastics, Nr Load S.A VHN 1 3.32 30.5 0.11 2 3.14 31 0.10 3 1.16 29.88 0.04 4 1.83 30.25 0.06 5 1.94 29.62 0.65 6 1.79 29.38 0.06 7 2.21 30.19 0.07 8 4.33 32.66 0.13 9 4.71 32.93 0.14 10 4.37 31.67 0.14 11 6.69 29.65 0.23 12 7.10 30.3 0.23 13 9.52 32.98 0.30 14 151.6 9 32.22 4.71 15 113.90 32.29 3.53 16 85.14 31.91 2.67 17 - 31.91 - 18 4.43 41.25 0.11 19 7.90 41.75 0.19 Procedure: ZHV 30 micro and macro machine, HDPE. Nr Load S.A VHN 1 7.5 47.67 0.16 2 7.5 49.57 0.15 3 7.5 49.3 0.15 4 7.5 48.76 0.15 5 7.5 47.76 0.16 6 7.5 48.13 0.16 Procedure: ZHV 30 micro and macro machine, NYLON 66. Nr Load S.A VHN 1 7.5 48.97 0.15 2 7.5 51.36 0.15 3 7.5 51.68 0.15 4 7.5 51.52 0.15 5 7.5 50.88 0.15 6 7.5 51.14 0.15 The key objective in this study was to relate the mechanical properties with the microstructure that was given out by a specific treatment of heat. In measuring the mechanical properties, two methods were used. These were nanoindentation and compression tests. Compression test is a fast and simple method of identifying the elastic limit and material

Case Study Essay Example | Topics and Well Written Essays - 750 words - 27

Case Study - Essay Example The company has identified the prom from the statistics that it has collected, it will be therefore prudent to seek solution to this problem. The major objective of using AI is that it accentuates the positive, rather than seeking for a problem to fix it. Is main objective is to pursue and pinpoint the distinctive qualities and exceptional strengths of an organization, which members can build on to improve performance. The AI process consists of four steps, discovery, dreaming, design and destiny. In regard to Discovery the Parkway Nursing Care leaders should seek to identify what they think are the organizations strength. The employees of Parkway Nursing Care will give the occasions of when they felt that they are satisfied in their jobs. In the dreaming stage is supposed to make employees to use the information from discovery phase to speculate on possible futures. The design will be aimed to make the employees of Parkway Nursing Care to find a common vision on how the organization will look like in the future and agree on the unique qualities. On the fourth phase the employees will aim to fulfill their dream by typically writing actions plan and implementing their strategies. Parkway Nursing Care will face some resistance when they are implementing this phases of AI, the most common form of resistance to change will be because of fear of unknown. Resistance to change will also appear to be very selective since each employee would want a change that benefits them. There employees are not engaging in their respective jobs as required, this implies that the board of directors have to re-energize the workforce. The employees have to make believe that it is very meaningful for them to engage in their job. To reenergize the work force the employees’ job characteristics has to be enhanced as well as the make sure that the resources at Parkway Nursing Care are sufficient. This will ensure that the workers are reenergized and the work is done

The operational issues affected by organisations

The operational issues affected by organisations The following essay looks at discussing the operational issues affecting the organization and identifying the strategic implications Terror Tubes. After read this case study, Terror Tubes is the Australian motor racing industry, they designs and manufactures custom-made high performance automotive exhaust system for Australia motor industry. The business was established by two time motor racing driver Sam Peters in 1974. The first place of business operated in Homebush; in 2000 they relocated to Blocktown. The company manufactures both custom performance and standard system, each being specifically tailored to engine in question. After the company become more famous and sales increased, therefore, company start focus on customer. Terror Tubes start making more popular items private to normal motorists wants to improve their performance. Terror Tubes quickly become Australian car industry distributor. Many problems still occur in Terror Tubes. The finance situation not as good as we s ee, furthermore, Terror tubes made contract with super car have initial stocking and companys reputation grew and sales increased, Terror Tubes got both side supplier and racing industry respected. Thus, few months later the sales of supper car continue increased. The customer systems were always very sensitive on problems on higher sales. However, Sam and Phil look over all the process of terror tubes, customer still would like to buy sales products, in other hand, customer designed system steadily increased, thus, the relative cost keep increase, and costs associated is continue increasing, from accounting found out the company cannot make any good profit as they expected. expensive public warehouse space has been rented, however, Sam is very concerned with increased lead time for custom and standard orders, it going to take long time to delivery, capacity is being pushed, and between both side they have contract. In other side, Phil is also very worried the company is going to ve ry hard to achieve the demand created. Thus , the effect of the new contract with super car , all overall impact this new demand for new systems for the customer. Therefore, the following essay will analyse the production process used by Terror Tubes, and the advantages and disadvantages of new contract for super car and Terror Tube, after will discuss the daily operational decisions required to current operating conditions for the company. Final, the essay will cover the producing financial structure will be discussed. Discussion According to (Gardiner D, 2006) the production process can be defined as the process of converting inputs into outputs. The inputs could be materials, customers, labour, energy, components, ideas, machines or requirements. In other hand, the outputs could be finished products, satisfied customers, or unsatisfied customers, components, subassemblies, developed ideas. The foundation of production process is to find something necessary to add into process that take inputs and transforms them into outputs, if this transformation is performed well so customer will satisfy. The production process is happened various industries ,the inputs include any starting position for a product or service, as an example, a bakery manufacture would have flour,sugar,flavourings,packaging,energy,and people skills, the production process is people mixing ingredients, baking, after cooked packing the bakery, finish all the process distributing to the manufactures, output after all the production process all the flour become buns, bread, muffins, delivered to warehouse or retail stored. This is very simple examples of inputs into outputs process same as service industries. As seen in this case, Terror tubes relocated twice and now the Blocktwon which is currently address is double bigger than old factory in homebush, for the company originally was conceived to supply to motor racing industry specialty exhaust system, after the company focused on custom-built system. Therefore the factory layout group member tube cuters working together, tube bonder in another, a separate sledding section, also the craftspeople will use high tech engineer equipment to provide the flexibility needed for producing custom system. The quality of the finished product reflects the craftsmanship of the individual workers. Both of standard system and custom processing in the same time on same equipment by the sam craftspeople. (Morrroni M, 1992)Furthermore, in Terror Tubes, the quality and demand is very important for this company. Thus, the production process needs to have better support from outside to make this process more successful. Between the Terror Tube with Super Car created new contract, the effective contract involved advantages and disadvantages on Terror Tubes operations, firstly, Terror Tube was originally supply specialty exhaust systems to the motor racing industry, and Super Car is a big distributor and they supplied very high exhaust systems. Therefore, Terror Tubes operation after have the effects of the new contract with Super Car they may need to produce more exhaust systems provided to the Super Car, both of company can have long term trade relationship. The advantage of Terror Tube signed the new contract with Super Car, Terror Tube can make more profit, and make sales increase, and also the productivity will improve as well. Thus, Terror Tubes reputation will grew, more and more demand maybe come from other company. The disadvantage of Terror Tube signed the new contract with Super Car happened in this case is Terror Tube did not achieving the day line, they overtime production ¼Ã…’in addition, Super Car cannot have product to give to the customers, so both side will be not happy with each other including the customer will not satisfied with the supplier. In other hand, Terror Tubes rented very expensive warehouse space, therefore, in this side, the company have to pay lots of money for the rent, they cannot finish the production of the product so they loss profit, cannot make any money, the companys profit margin is very low. Compare both side advantage and disadvantage effects the new contract between Super Car and Terror Tubes ¼Ã…’it is very important for the people working in the company to over read the disadvantages and try to help the company can reach the goals make more advantages. The daily operational decisions required under current operating conditions for the companys operational to run effectively, also Terror Tube leaders need to make lots of decisions to adjust this company. Before make decision the leaders have to very clear what company goals after to achieve goals effectively. First of all, Terror Tubes involved many things to concern such as make daily product decisions. According to (Gardiner D.2006) operations managements are the activities for creating, implementing, and improving process that production process resources, such as raw materials, technologies and labour. And it is to set of decisions across the value chain the support the implementation of higher level business strategies. Therefore, employees should make lots of improvement and try to not waste anything. It is very important for all the employees should know the company roles, and company will be increase the production standard or custom serves (Kim B Oh H, 2005). In addition, before the manufacture start making products. They have to very clearly about all the product, equipment, customer demand, or quantity of the production, be preparing everything to avoid over the due day. (Puig F et al,2009) in this case, Terror Tubes need to operation run effectively, the factory have to prepare all the material, all the equipment is safe also have enough employees come to work for the company. For Terror Tubes this case, they still have engine problems. Rather than with new standard systems no as good we can see, how many product you produce is depends on the markets, somehow, some emergency situations maybe happened the companies have to take seriously concern about. (Fransoo J, 1993) Thus, market price change every day, and more competitors, this is also very important operational decisions for the company in the future. In other hand, we should very careful about market price no matter material or any relate price has increase the price, then Terror Tubes has t o increase the price to maintain make more profit. According to (Seppa R,2007)there more operational decision for the companys operations, for instance, make more advertisements or promotion decision, we can spent little bit money on the advertisements like TV show, magazine, news paper and so on, to promote our product. Furthermore, there is one more operational decision is focusing on different type of group people and trying to sale in different age, gender, different levels, for the company, we have to find very good marker, which is the people sale lots of products. (Seppa R, 2007)One more I think is the most useful one is, find more investor like shareholders or some customer whom interest in this type of investment. Make agreement with them,they may not very good operational decision, but more people more money help the company more successful, the company can reduce and more control the expenses , from another point of view it might lost control, loss profit, or more problem coming up. For instance, in this case, Terror Tubes had really serious problem, they overtime production, most money cannot use, and lots of cost continually increase, so if the Terror Tube found more people join in company, it may reduce the risk of compensation of over time, the company might hire more employees, bring in more equipment to help the factory produce more products. So overtime will not happen in the fureture. And Terror Tube can make more profit, and more demand will keep increase.(Mughal H Osborne R,1995). Last one is effect the move to producing standard systems has had on the companys financial structure. Firstly, the company has not been operating good as we can see, their financial position was very low, they spend lots of money buy a material, and associated expense has increased. Also Terror Tubes rented very expansive warehouse have big space. Therefore, this company financial position not good at all. In this case, as Terror Tubes was supply specialty exhaust systems to the motor racing industry, after they change the line to produce the products to normal cars and had agreement with Super Car, this is advantage for the Terror Tubes, because Super Car is national car industry, might effects on the Terror Tubess financial structure.(Spina G Verganti R,2002).Terror Tubes at beginning keep increase the products on sales, that is attract a lot of customer to buy the products made very good profits. According to (Walters D,2004) in this case, Terror Tubes had start producing differ ent products, so they have to pay the taxes every year. This is not good as they are in bad situations. Therefore, Terror Tube might join other enterprise; it may help the company and increase the financial problems. Conclusion Finally, this essay has been talk about Terror Tubes current production processes, is a manufacture in Australian produce the car exhaust systems to motor racing industry, after the companys reputation grew, more and more demand from customers. Also this essay discussed the advantages and disadvantages on Terror Tubes and Super Car made new contract. It is good when they signed new contract, Super Car have big demand for the products, and help the Terror Tubes make more profit, more promotion. In other hand, many disadvantage happed after this contract, because many demand form customer, manufactory can not finish producing all the products to the customer, which is not good, for instance, Terror Tubes has to produce those products as fast as possible, to keep good relationship between the demand and supplier. Furthermore, the daily operational decisions required under current operations conditions for the companys operations, the decision making by the managers ,production decision should be more quickly, more prepare and price depends on raw material, thus, I gave some of my personal suggestion to this company, find investor whom interest in this kind of business, and make good profit, join in the company help the company to reduce the problem, for example, put more advertisement etc. finally , this article talk about the producing start systems on positive way and negative way, also the companys financial structure. As I mentioned many problems happened in financial position, if Terror Tube might join other enterprise, it may help the company saving the problems, and start makes profit.

Future Competitive Threats of China and India for Industries Essay

Discuss the future competitive threats of China and India for industries in developed countries. The emergence of China as the mass manufacturing pioneer in the world has lead to the concern that China will soon be competing with the industries in the developed nations. India, at the same time, is emerging as the centre of IT enabled services including software development, and poses significant threat to the developed countries in high-skill goods and services. Today, the main competitive threat that China and India pose to the developed nations is their cheap labour. They are able to produce basically anything at a much lower price compare to those in the western developed nations. Therefore, they signify threats to these countries. However, on the future prospects, China and India would acquire competitive threat that is different from what they were before. For instance, the education rate in China and India are both increasing, and they produce about half a million of scientists and engineers a year comparing to mere 60,000 in the US. Therefore, these skilled labours will take over the current low skilled labours in these two countries and further exploit the opportunities that they have, and compete better in the high skill sectors. In addition, many companies from the developed nations have shifted their R&D centre to the China and India, therefore, China and India are able to learn and gain experience through these foreign R&D centre and excel in innovations in the future. This makes the developed nations to lose their competitive advantage, and signifies competitive threat from China and India.

Tanza Oasis

EZEKIEL BRUSAS . PRINCESS PALLASIGUE . REAGIME RUFINO . DAILENE MAE SANCHEZ Tanza Oasis Hotel and Resort Table of Contents I. Introduction3 II. Company Profile6 III. Products and Services Offered9 IV. Management and Staff Awareness21 V. Hotel and Resort Analysis31 VI. Recommendations34 VII. References36 VIII. Attachments37 I. INTRODUCTION With technology getting obsolete by the seconds, one wonders if there is any relevance to the future. Especially for the trendy hospitality industry, where the race is to compete in fulfilling guest expectations. These expectations are related to the product, its character and personality.Hotel and resort chains spend a tremendous amount of time and money in researching user-friendly technology to remain competitive. Hotels and resorts are going hi-tech in every area of guest experience. A quick review of the use of technology in hotels and resorts reveals an interesting conclusion. Hotels, which do not keep pace with technology, may lose their gues t base while at the same time, a traveler who does not keep himself updated with technology may feel out of place in hi-tech hotels. Most city hotels are well equipped with latest, state of the art technology.The future hotels might see hotel rooms with much more advanced technology. For example, hotels are now adopting biometrics technology. This technology uses voice, fingerprints or retina scan for personal identification, replacing the room key and combination safe in the rooms. One has to glare at the door to get it opened or, touch the biometric sensor to open the safe. Practically all good hotels have high definition television sets, but with the advent of 3D revolution, hotels will have to switch to new technology sooner than later. The same technology will also be useful for telephonic and video conferencing.Touch screen telephones, compressor free mini bars, in-room environment control, electronic do not disturb signs etc, have now become as part of granted features in the rooms. The introduction of Control4 is going to further revolutionize the hotel systems. Imagine walking to the door of the room, the system detects the person, turns on the lights, TV, sets temperature of the room, and awaits guest’s arrival at the door. The TV starts to play a welcome message or introduces the room features as they enter the room. The system also manages the wakeup call and do not disturb process.Future hotels are going to use room window glass as a TV screen. A switch will make the glass opaque and a projection system from the ceiling will start your favorite program on the screen with surround sound digital speakers. Today, hotels offer high-speed wireless broadband internet connectivity in the rooms with interface to the TV. Some hotels however, offer wireless internet in the entire hotel, in every nook and corner. One can use the laptop anywhere. Hotels also offer color-printing facilities from the laptop at a central printer in the Business Center.Roo m motion sensors detect motion and body temperature, and set the room parameters to suit your body needs. If no motion is detected beyond a specified period, it turns off the air-conditioning, lights and TV. Timer settings are crucial for success of this system. For those who need to relax their muscles, hotels offer an electric massage chair in the rooms. No need to go to the spa for time strapped guests needing a quick fix. For satisfying a demanding hi-tech traveler, the art is to anticipate needs and tailor the product with such elements that satisfies these needs and wants.A few years back an hotelier could not have imagined a guest carrying his virtual office in his laptop, or his music collection in his i-Pod or MP3. Well, today he does. Hotels are therefore providing connectivity of these gadgets to the TV and sound system. Hotels are also providing connectivity cable to connect digital camera to the TV. The guest can view the quality of pictures in the privacy of his room. The bathrooms in hi-tech hotels are a delight to the eye and experience. Most hotels have frost-free mirrors, Multiple Volt shaver sockets, temperature controlled Jacuzzi. Rain shower and aqua massage systems.Heated seats for water closet and bidet are provided for additional comforts. A small color TV at the foot of the Jacuzzi and extension of room telephone. What one would see in the future is that the mirror will double as a computer screen and one could watch mails while soaking in the bath tub, sounds interesting!. The biggest challenge for the hotelier is to keep pace with technology. Implement technology in a cost efficient manner and to know where to draw a line. While being Hi-Tech sounds good, the concept also has a feel good factor, one must understand what and how much should be adopted in a hotel.Going green is another popular trend now, and not just in hospitality. But now, more than ever, resorts are jumping on the green bandwagon in a variety of ways. Be it organic sheets, using solar power or offering climate-neutral rooms, resorts are increasingly moving towards offering earth-friendly amenities. This is just a glimpse of different shades of technology being used or about to debut in hotels and resorts across the globe. The ultimate quality of the experiences and degree of satisfaction of hundreds of guests and visitors depends upon judicious and right use of technology.The smallest glitch in the system is enough to ruin the experience. The art is to anticipate the needs of tomorrow and provide them today, leaving one to wonder what happens the day after. II. COMPANY PROFILE Company Name: Marawi Leisure Park, Inc. Establishment’s Name: Tanza Oasis Hotel & Resort Address: Km. 41 Centennial Road. Barangay Capipisa East Tanza, Cavite History In 1994, a group of Filipino and foreign investors launched a hotel in Rosario, Cavite. It was called Mount Sea Fiesta Resort, and became popular vacation spot in the Cavite area.The resort was m anaged by dedicated hoteliers, and soon it expanded its services to include swimming pools, a multi-purpose recreation hall, and other guest facilities. After the success of Mount Sea Fiesta Resort, the investors decided to build a bigger accommodation facility in Tanza, Cavite. The Mount Sea Grand Resort, located on prime property in coastal Capipiza, opened its door on 2001. The resort did not succeed because it is exclusive and expensive. Resort entrance and room rates are not affordable for the locals.In 2011, the Tanza Oasis Hotel & Resort opened its door to public. The concept is to provide a premier accommodation facility featuring refreshing seafront views and first-class hotel amenities. It aims to highlight the current globalization of business, and cater to the business people and their families, and the general public. Tanza Oasis Hotel & Resort is geared to meet the accommodation requirements of international clientele, as well as the locals. But the investors a nd organizers’ commitment continues to aim for perfection.The company desires to upgrade its system, control and operations. It will become the umbrella of future accommodation properties in Luzon that will reflect the quintessential Filipino hospitality and world-class service. Company Background Vision Tanza’s Oasis Hotel & Resort aims to become the top choice among the business and leisure destinations in Cavite area. Mission Tanza’s Oasis Hotel & Resort strives to delight our guests every time they visit; and to represent the hospitality and warmth of Tanza, Cavite by providing quality service at all times. ValuesTanza’s Oasis Hotel & Resort puts respect honesty, passion, and service from the heart are foremost in its service equation. About Tanza Oasis Hotel & Resort Tanza Oasis Hotel and Resort is Cavite’s only true resort destination, it offers perfect mix of exceptional resort accommodations, service, comfort and a classic F ilipino hospitality. It is just one hour away from busy life of Metro Manila. Guest will discover a hotel that is modern as well as classically elegant. Tanza Oasis Hotel & Resort is owned by a corporation named, Marawi Leisure Park, Inc.The corporation is also the owner of the Mount Sea Resorts. It is located on prime property in coastal Capipisa at Km. 41, Barangay Capipisa Tanza, Cavite. The soft opening started on March 10, 2011, and has its grand opening last March 2012. The Tanza Oasis Hotel & Resort caters to all visitors from all walks of life whether it is just a solo traveler or a couple on a honeymoon, or family in a vacation or companies for functions and meetings. These kinds of travelers will find a place to stay in the Tanza Oasis Hotel & Resort.Although Cavite already has a few hotels and resort to its name (Island Cove, Mount Sea Fiesta Hotel and Resort, Caylabne Bay, Puerto Azul, Microtel Eagle Ridge and others), there is only one area in Cavite that is considered as the major competitor of Tanza Oasis Hotel & Resort: Tagaytay City. Small resorts and restaurant around the area of Tanza and Naic, Cavite are considered as their minor competitors. III. Products and Services Offered Throughout the year guests can enjoy all the products and services offered in Tanza Oasis Hotel and Resort.They can enjoy dipping in the pool, walking along the sea shore, sensing the touch of massage, savouring the music and drinks at the pool bar, tasting the mouth watering foods at Sagobe Cafe, relaxing stay at the hotel rooms and attending events in luxurious function rooms. Hotel facilities * Ballroom With the elegant fully carpeted ballroom and chandeliers. Sahara Ballroom lends itself to buffets or sit down dinners, as well as conferences and seminars. The kitchen provides plenty of space for the caterer of guest’s choice. Capacity for sit down dinners is 400. 500 for theatre style seating.For convenience, it has a divider that can split the ballroom in half. This is truly Cavite’s most elegant location for any special events. * Business Center The Center provides businesses of all sizes with the office facilities and services they need to be successful. From printers, Xerox machine, Wi-Fi internet. The Center offers the highest quality business services available. * Meeting Room Whether presenting to the largest client or holding off-site company meetings, the meeting rooms are the ideal professional working environment. Hotel Services * Room serviceProviding â€Å"in-room dining† in a hotel, enabling guests to choose menu items for delivery to their hotel room for consumption there. Room Service is organized as a subdivision within the Food & Beverage Department of high-end hotel and resort properties. * Body massage They offer massage service to guest in their private rooms. * Wi-Fi access The lobby area offers free access of internet. * Standby generator The hotel is equipped with standby gener ator in case of emergency or black out. TYPES OF ROOMS ARE: Superior Room The superior rooms are all designed for guests comfort.With the choice of single or twin sharing beds, we have created a spacious, warm, welcoming, light and airy space for them to sleep, relax and work in. Facilities * Hot Bath * Telephone * Refrigerator * Mobile phone recharging plug * Safety deposit box * TV * Solar powered hot water system. Amenities * Shampoo and conditioner * Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * Weekday Rate-3,300. 00Weekend Rate-3,850. 00 Deluxe Room The deluxe room offers a peaceful modern vacation retreat from a busy day.The room is spacious and has a large picture windows allowing abundant natural light. They overlook the beach and sunset. Guests can choose between one queen bed or two twin beds. Connecting door to another room is available. Facilities * Hot Bath * Tel ephone * Refrigerator * Mobile phone recharging plug * Safety deposit box * TV * Solar powered hot water system Amenities * Shampoo and conditioner * Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * Cotton swabs * Shower cap * Bath robe * Weekday Rate-3,850. 0Weekend Rate-4,400. 00 Junior Executive Suite The Junior Executive Suite offers a matchless vacation experience for the most discriminating traveller. This suite have a comfortable sofa and a king sized bed. Facilities * Hot Bath * Telephone * Refrigerator * Mobile phone recharging plug * Safety deposit box * TV * Solar powered hot water system Amenities * Shampoo and conditioner * Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * Cotton swabs * Shower cap * Bath robe * Weekday Rate-4,400. 0Weekend Rate-4,950. 00 Executive Suite It is ideal for individuals or couples who treasure privacy. The executive suite offers a sense of relaxation with amenities set to comfort guest’s stay, with the separate living room and  guest’s toilet. The elegant and spacious one-bedroom suite provides a living space, couch, a scenic view of the beach and a bathroom with the choice of pampering steam bath or Jacuzzi. Facilities * Bath * Steam shower/jacuzzi * Telephone * Refrigerator * Mobile phone recharging plug * Safety deposit box * TV * Solar powered hot water system Amenities * Shampoo and conditioner Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * Cotton swabs * Shower cap * Bath robe * Weekday Rate-4,950. 00Weekend Rate-5,500. 00 Presidential Suite Absolutely, everything is provided in this luxurious hotel suite. Guests will enjoy panoramic views of the oasis beach and the swimming pool as well . The bar is stocked to serve the most delectable drinks. They offer spacious sleeping quarters with an En-suite bathroom. This suite consists of a master bedroom, with 3 guest bedrooms.It has a spacious living room, theatre room, dining room and kitchen which are arranged to offer elegance and luxurious comfort with a touch of a home-like essence. Plus it has a separate guest comfort room and maid’s room. Services and facilities in your hotel suite: * Our Guest Relations Team at your service at all times * Telephone * Refrigerator * Safety Deposit Box * LCD TV in the lounge * Television in Rooms * solar powered hot water system * Kitchen with electric stove * Well-stocked mini-bar * Maids room * Laundry area * Separate guest toilet * Use of our gym for your workout Use of our business center and meeting room * Luxurious toiletries * 24 hour room service * Dry cleaning and laundry service * Wi-Fi broad band internet connection. â€Å"En-suite† usually means that the ba throom is connected to the bedroom (that is, you don't have to go out into the hall to access it). Amenities * Shampoo and conditioner * Body soap * Hand bar soap * Toothbrush and toothpaste * Razor blade * Bath towel, face towel, hand towel * Bath mat * Slippers * Hair comb * Hair dryer * Cotton swabs * Shower cap * Bath robe * Weekday Rate-19,800. 00Weekend Rate-23,100. 00 Dinning Sagobe CafeThe restaurant themed and elegantly design for the guests eating ambience, with proper lighting to give you a feeling of warmth and close to nature. They offer an exquisite menu inspired mainly by Filipino dishes with touch of Asian cuisine to add color and variety. They believed natural is the best, they hire only the best chefs to make sure they use only finest and natural ingredients for their enjoyment and satisfaction. The Pool Bar Relax and enjoy the sense of tranquility with drinks and snacks at the bar or served at the sun lounger by the pool. RESORT FACILITIES * Swimming Pool Resort a nd Recreational Facilities Basketball Court The court is available for guests who wants to play basketball. * Billiards Two billiard tables are available to be used by the guests. * Gym Hotel guest can access the gym to maintain the fitness of their bodies. * Obstacle course Team buildings and company outings will enjoy more with the use of obstacle course for their activities. * Souvenir Shop Souvenirs, snacks, swim wears, personalize items are available in the store. * Swimming pool The safari themed swimming pool is equipped with 3 exciting giant pool slides for those who want some action and play house for the kids.It caters to all, both young and adult. * Water sports Water sports activities add value to the resort. It gives additional fun and excitement to guest. Activities included are kayaking, jet ski and zorb ball. * Beach and the sea shore Experience the cold water from the sea and the fresh breeze while walking at the shore. * Grilling station There are 3 grilling statio n for visitors who likes to grilled their foods. * Public sink There are 3 station of sink in the beach front. It is provided for the excursionist in the beach area. * Public Comfort rooms and Shower roomComfort rooms and shower rooms are provided with clean water and are maintained clean and odour free. * Videoke * Volleyball ENTRANCE FEE FOR: PoolDay SwimmingNight Swimming Weekdays 6:30am-5:00pmWeekday is until 6:00-9:00pm Weekends 6:30am-5:00pmWeekends is until 6:00-10:00pm Adult RatePhp 200. 00Php 250. 00 Kiddie RatePhp 150. 00Php 200. 00 (4 feet below) Beach:Php 80. 00 (both adults and kids) Php 100. 00 (overnight rates) Cottages:Day RateOvernight Rate Mini (good for 3-10) Php 750. 00Php 1,000. 00 Mega (good for 10-12)Php 1,200. 00Php 1,500. 00 MEMBERSHIP FEE (Php 4,000. 00) Freebies: One (1) coupon of complimentary stay at our Superior Room * Two (2) coupons of Fifty percent (50%) off on one night room stay at any type of rooms * Two (2) coupons of twenty percent (20%) off on Sagobe Cafe * Five (5) coupon of Swimming Pool Pass Member’s coupons are entitled to: * 20% discount of all types of rooms (max. of 5 transactions per day) * 10% discount on Sagobe Cafe * Php 50. 00 discount on Swimming Pool Entrance (max. of 10 pax per day) * *Prices are subject to change without prior notice Tanza Oasis Hotel and Resort also cater: Weddings Perhaps no day in life is more special than the wedding day.Couples deserve to celebrate it with panache- highly elaborate. The hotel offers exquisite set menus of elegant Filipino cuisine prepared by the Executive Chef. They will make every whim and fancy come true. An enchanting and unforgettable wedding waits the guests. Debut Many great things come with turning 18, so it’s no wonder guests want to have an extraordinary party to celebrate it. The hotel and resort have a wide variety of styles and venue that the celebrator will surely find one that perfectly represents herself or the soon to be adult. Kiddie Par ty Celebrate kid’s birthday with fun and excitement at Tanza Oasis Hotel and Resort.Whether it’s a 7th birthday or 70th birthday, it can be celebrated in the hotel and resort. From elegant and classic party in the 2 grand ballrooms to garden parties to swimming pool party. Baptismal Baptisms and christenings are joyous occasions that people want to celebrate with family and friends. Make it more special with hosting the party in Tanza Oasis Hotel and Resort. Christmas Party The Christmas season brings many reasons to celebrate and gather. Whether be it a family affair or a Traditional Corporate Christmas party, let Tanza Oasis indulge it with the venue, ambiance with sumptuous foods and beverages and cheerful staffs.All Occasions From birthdays, graduation, despedida party, to whatever reason for the celebration, celebrate it in the 2 grand ballroom, garden venue and beach venue at Tanza Oasis Hotel and Resort. IV. MANAGEMENT AND STAFF AWARENESS Tanza Oasis Hotel and R esort is composed of seven major departments. These departments are Sales, Front Office, Food and Beverage, Finance, Housekeeping, Human Resource and Security Department. These departments are manned by managers or supervisors. The amount of the staffs engaged in Hotel and Resort largely depends on the season and status of the business.The core staffs compose of 70 personnel. During Peak season, they add staffs to be able to provide good services to the guests, total staffs became 150. The company also accepts On the- Job- Training(s) from Colleges and Universities, 10- to 20 OJTs per batch. These staffs were chosen based on their qualities and abilities. They were given Orientation Program before being employed in the company. The orientation program aims to introduce the employees to their jobs, co- workers, and the organization as well as the company policies, rules and regulations.Other seminars, trainings and workshop were conducted for the improvement of service of the hotel a nd resort employees. Customer Relation Management is one of the seminar provided for the employees, it aims to give knowledge on how to deal with guests and provide good customer service. Next, the Food Safety and Sanitation Program, this seminar was given to the employees under the Food and Beverage Department, it aims to teach them the proper way of handling the foods, preparation and storage.Then, the there are also workshop about personality development, where in employees were given information on how they are going to groom their selves to be more presentable and appealing in the eye of guests and visitors. The company considered the guests comfort and safety as their highest priority, they also provide seminar for the security personnel to ensure that they are thoroughly trained especially in times of emergency. They provide key environmental indicators in order to raise environmental awareness among their associates, guests and communities.Tanza Oasis Hotel and Resort ensure s that all the staffs are fully aware of the sustainability policy. They encourage them to adopt sustainable management practices. These are all made possible by means of conducting regular meeting between employees and management. The Organizational Chart General Manager- Mr. Alexander Ngo * A general manager is responsible for a large number of tasks. He will be required to prepare a yearly budget and submit it to the hotel owner, corporate office or possibly a district manager. All employee terminations and new hires will be his responsibility.Hotel room rates fluctuate consistently, and as the general manger of the hotel, it will be his responsibility to decide the best rate for any given day, night, weekend or special event. He will also have the authority to set hotel service standards as well as choose extra services or amenities to make the hotel more appealing to travelers. Assistant General Manager- Mr. Ernie Belen * An assistant manager helps organize and guide a company' s employees. Assistant manager work in a variety of industries, from marketing to sales to food service to hospitality.His duties range widely as well, an assistant manager may hire, train and schedule employees, as well as handle employee performance reviews. Mostly, he assists the direct supervisor in incorporating a company's guidelines and mission. Hotel Manager- Ms. Aura Francisco * She is responsible for the day-to-day management of a hotel and its staff. She has commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping.The Departments and Sub-Department A. Sales Manager – Ms. Susan Co A hotel sales coordinator, under the direction of the sales manager, comes up with new productivity ideas and hotel incentives to draw guests to the hotel. She works alongside sales associates, and mingles with the mar keting, advertising and public relations teams to tap into new sales pitch ideas such as a complimentary weekend breakfast services or couples massage specials to entice prospective executives looking for event locations or vacationers looking for a place to relax. A. 1. Assistant Sales Manager – Mr.Larry Franco An assistant sales manager helps oversee a sales force. Assistant sales managers work in nearly every industry, from retail sales to wholesale and manufacturing to automotive to electronics. They report to the sales manager and are in charge of the staff when she is not working. Assistant sales managers might handle tasks such as scheduling employees, assigning territories or developing sales pitches. A. 2. Sales Representative Cavite Area- Ms. Leah Dator Manila Area- Ms. Reah Llono Sales representative’s main duty is to interest buyers in their company's products.In addition, they answer any questions that potential clients may have. B. Front Office- Ms. Anna Luisa Magbanua In the  hotel  industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts. Responsible for organizing, planning, directing and controlling of the Front Office Reception / Cashiers, Reservations, Concierge and Switchboard B. 1. Guest Services Officer They are responsible for the daily operations of the Front Office which includes attending to guests’ requests and enquiries; liaising with prospects to view the rooms. In addition, they are involved in the issuance of apartment keys and maintaining updated registration of residents. B. 2. Concierge * He is a hotel staff member who handles luggage and mail, makes reservations. B. 3. On-the-job Trainees * Tasks learned on-the-job. On-the-job training may be obtained thro ugh day-to-day experience or through instruction from a senior-level employee. C. Restaurant Manager- Mr. Marcos SeguiranFood and beverage manager oversees the operation and ensure the quality of food is consistent throughout the restaurants. Duties include making the employee schedule or daily operations. An accountant can handle financial affairs, including ordering and paying vendors, payroll and taxes. C. 1. Head Waiter- Mr. Orlando Hadlocon * He supervises activities of workers in a section of dining room. Also sometimes receives guests and conducts them to tables. Describes or suggests food courses and appropriate wines. C. 2. Regular Waiters C. 2. a. On-Calls C. 2. b. On-the-job Trainees C. 3. Chief Cook (Domingo Amantiad) He is the person in charge of cooking the food. He normally has more in-depth duties as a fine restaurant contains many courses requiring additional kitchen help, such as pastry or sous chefs. He also has kitchen staff to cut vegetables and prepare or packa ge the meals in addition to dishwashers and bus boys to pick up dirty dishes and clean them. C. 3. Cooks * The cook will help break down the bar and clean up the work area before the shift for the day is over. C. 4. Kitchen Helpers * A kitchen helper has the primary responsibility of keeping the kitchen at a restaurant or other food service operation clean and orderly.He usually has many other duties as well, depending on the type of establishment in which he works. In addition to his cleaning duties, he might assist in the dining area or help the cook with food preparation. C. 5. Dishwashers * The dishwashing job is physical labor. Dishwashers are the serfs of the restaurant world. But most experienced chefs and managers agree that they're among the most important people in the building. The most amazing food in the world will do you no good if you don't have a clean plate to put it on or a clean fork to eat it with. C. 6. Employees Canteen This section prepares the meal of the hot el and resort employees.D. Finance Department It is the department responsible on how  investors  allocate their  assets  over time under conditions of certainty and uncertainty. A key point in finance, which affects decisions, is the  time value of money, which states that a unit of currency today is worth more than the same unit of currency tomorrow. Finance aims to price assets based on their risk level, and expected rate of return. Purchasing Manager (Mary Ann Cabajes) Is an employee within a  company,  business  or other  organization  who is responsible at some level for buying or approving the acquisition of goods and services needed by the company.The position responsibilities may be the same as that of a  buyer  or purchasing agent, or may include wider supervisory or managerial responsibilities. A Purchasing Manager may oversee the acquisition of materials needed for  production, general supplies for offices and facilities, equipment, or construct ion contracts. D. 1. Finance Officer (Rose San Jose) A finance Officer is the one who help the finance manager. She prepares financial reports, oversee investments and help with cash management. E. Housekeeping Department- Mr. Inigo NebridadThis department is responsible for the cleanliness and order on the hotel and resort. E. 1. Officer-In-Charge (Josephine De Vera) General care, cleanliness, orderliness, and maintenance of business or property. Good housekeeping is an important consideration in underwriting of fire hazard and other forms of insurance, as well as in certification by fire, health, and industrial safety agencies. E. 2. Housekeeping Staff Housekeepers are responsible for the cleanliness of all rooms in such a way that a guest would not realize someone had just checked out of the room earlier that same morning.You will also strip every linen off each bed and make each bed according to the hotel standards. The guest rooms are meticulously cleaned and sanitized before a guest arrives. E. 3. Laundry and Linen- Ms. Maribel Pacis It require the housekeepers do the laundry, which will require you to wash, dry and fold all linens, including sheets, pillowcases, comforters and blankets. As a laundry person, you would be required to also remove stains that may be in any linen, when possible. E. 4. Maintenance Supervisor- Mr. Romeo EnracaA hotel maintenance person will ensure that just about everything in the hotel is in proper working order. Daily tasks may include changing light bulbs, removing waste and painting. Other tasks will be assigned as needed, including fixing or replacing toilets, piping, room appliances and vacuums. Many hotels have an indoor pool, and you must ensure that the water pumps and chemical pumps are working correctly. Also, you will need to be familiar with heating and air conditioning units, electrical wiring and plumbing, and how to troubleshoot, fix or replace these items. E. 4. a.Electrician -is a  tradesman  specializing in  electrical wiring  of buildings, stationary machines and related equipment. Electricians may be employed in the installation of new electrical components or the maintenance and repair of existing electrical infrastructure. E. 4. b. Plumber/ Painter – E. 4. c. Pool Attendant Head – A pool attendant could be one who attends to the maintenance needs of the pool – cleaning, checking chemical levels, etc. However, in some areas, these duties are also taken care of by lifeguards. E. 4. d. Pool Attendant A pool attendant could also be an individual who takes care of the needs of he people around the pool, such as at a resort or country club. This person serves more or less as a waiter. E. 4. e. Beach Attendant Monitor recreational areas, such as pools, beaches to provide assistance and protection to participants. E. 4. f. Upholstery E. 4. g. Gardeners – their duties include things like watering plants, cutting plants, and trimming grass. F. Human Resour ces- Ms. Jarikah Hernandez Human resource department is devoted to providing effective policies, procedures, and people-friendly  guidelines and support  within companies.Additionally, the human resource function serves to make sure that the company mission, vision,  values  or  guiding principles, the company metrics, and the factors that keep the company guided toward success are optimized. G. Security It is the department within the hotel that is responsible for the safety and security of the hotel. Thing that this department might do include preventing employee theft, keeping trespassers out of the hotel, preventing thefts in the parking lots, and investigating thefts and other security incidents. V. HOTEL AND RESORT ANALYSIS Area| Strength| Weakness| Opportunity| Threat|Rates| The rates in Tanza Oasis Hotel and Resort are very affordable. | They have fee for the use of the beach. | They offer membership in the hotel and resort to avail discounted rates and freebies. | Rates for swimming and beach are seasonal. It can increase depending on the season| Transportation and travel| It can be easily reached by land, it will only takes less than an hour from Metro Manila. | If going there without a family car, it is inconvenient since you will be required to transfer to different vehicles. | They provide shuttle service for easier access. Since it is far from the city guests need to pass different Barrios when going to the destination. Some busy Barrios could be the cause of traffic. | Communica- tion| The hotel and resort offers local and international services necessary for communication that the guests expect and deserve; telephones, cellular phones, Internet, cable, and television. | Rates of calls are more expensive when calling to Manila, other provinces and International destinations. They don’t sell prepaid loads for mobile services. | Since technology is booming, internet connection is faster as well as the signal for mobile connection. Guests may not need telephone services inside the hotel rooms when the hotel is equipped with Control4. | Rooms| The good structure of rooms with complete facilities provides comfort and relaxation to guests. | The rooms are not recommended for people with disability since it is less spacious. | Through the latest trends and innovations management can add modern amenities in guests rooms like room motion sensor or Control4 and touch screen telephone. | Guests have different preferences of appreciating a room. | Staffs| They are very welcoming, approachable and friendly.They are trained by the company to be able to provide high class of service to the guests. | They are considered as weakness because they are young in experiences. | This provides job for the people in the community. | They might look for other job because they want to have better career, salary and job experiences. | Building| It is modernly designed with innovative facilities and system and classically elegant. | T hey fail to add elevator as one of the facilities in the hotel. This also becomes burden for staffs in transferring the guest’s luggage into their room. They are open for renovations to follow what is trendy in the industry. | According to DRRM the building may be affected by natural calamities since the establishment is located in flood prone, storm spurge prone and tsunami prone area. | Location| Situated in a town of Tanza, Cavite where you are brought closer to nature. | The location if far from other commercial establishments and city. | The resort can offer more activities since it has an access to the sea for aqua sports. | It is in a residential area. Guests need to pass a number of residences before entering the hotel and resort premise. Cleanliness| The facilities and surroundings are maintained clean and dirt-free by the hotel and resort’s maintenance staff. | The window pane makes the guestrooms less attractive because of the permanent watermarks. | The res idents must clean the surroundings and develop proper garbage disposal so that the Barrio would be more appealing to the visitors. | Garbage from other end of the sea brought by the waves adds dirt to the shore and makes it less appealing. | Social Networking| Their website provides important information about the rates and facilities of the hotel and resort to the guests. Some are not familiar with the website of Tanza Oasis Hotel and Resort. | It is now use for the promotion and publicity of the business. | People are given more choices of hotel and resort to visit because information is widely spread through internet. | Competition| The management assures that the company has competitive facilities and rates. | The business is still young therefore they still need improvements of the service, facilities and staffs to be able to compete with bigger resort and hotels. | Their major competitors give them reasons to enhance more their services to exceed guest’s satisfaction. O ther hotel and resort in Cavite might be offering same services or much better services for cheaper rates. | Natural environment| Their location offers nice view of the sea, far from noisy surroundings, and natural sheds from the trees. | Sometimes the seashore has more garbage, brought by the waves. | Having the sea as part of the resort gives them an opportunity to offer more aqua sports like banana boat ride, boating, parasailing and others. | Other guests may not be interested in the sea since it is not that clean and clear. Security| They employed inside security personnel and Tanod for the outside. | They don’t have any security gadgets. Example: Metal detector and luggage scanner| Local government,Barangay, is helping to maintain the peace and order in the community. | Anyone can enter the hotel without getting the attention of the hotel personnel. Guest may feel that | VI. RECOMMENDATION Absolute thing that cannot be denied is the aesthetic of Tanza Oasis Hotel and Re sort in terms of structure, facilities, and the comfort it gives to the guests during their visit and stay.More than anything else it is one of the best hotel and resort you can find in the vicinity of Cavite. Since the hotel and resort starts for almost a year, Tanza Oasis Hotel and Resort is not that establish as others did. Several things we noticed in their establishment and management need much more improvement. Social Networking Social networks will be very helpful for the company as a publicity and promotional media. There, they can publicize their rates and promotions. Well defined key work for the name of the establishment will also be helpful for the guest to easily remember it.Transportation and Travel The hotel and resort must provide a well define map for the guest to know the different routes that they can take when going to the resort. Staffs Inexperienced staffs count on weaknesses of the hotel and resort. Staffs that are inadequate in performing their duties and res ponsibilities might decrease the quality of service of the hotel. The action to be taken for further improvement is to hire knowledgeable, trained, and skilled employees for the quality and good results and to give more training. SuperstructureDespite of the beauty and luxury of modern establishment that can be easily seen, there are still things that must be improved. We noticed that the hotel lacks of an elevator which more needed particularly for disabled person as well as for the convenience of the employees in assisting guest’s luggage. The construction of elevator will be a big help for the business. Furthermore, this will benefit the hotel and resort not just in sustaining their goals but also to exceed the expectations of the guests. Security of Guests and EstablishmentsBasically, the primary goal of the hotel and resort is to sell rooms, to provide fun and enjoyment, and to gain more profit. Excursionists and tourists who visit the hotel and resort must be given 24/7 security and safety while staying in the resort premises. To provide the 24/7 security and safety it is advisable to give more attention to the people who come in and out of the establishment. This way the visitors will be worry free while staying in the place. As a conclusion, we recommend to the hotel and resort the need for further management empowerment and innovative facilities to achieve the goals and objectives of the company.VII. REFERENCES AURA FERMO-FRANCISCO Hotel Manager –  Tanza Oasis Hotel & Resort Cavite Sales Office – (046) 6862548 Manila Sales Office – (02) 7080704 / 5243876 Mobile Number – 0905. 276. 4010 [email  protected] com  /  [email  protected] com www. tanzaoasis. com Burnett, T. (2011, January 10). International Resort Trends Have Relevance for European Developers. Retrieved August 25, 2012, from http://www. dmproperties. com/78-international-resort-trends-have-relevance-european-developers. html Gupta, R. (n. d. ) . WOW Hotels & Resorts – Tomorrow Comes Today.Retrieved September 3, 2012, from http://hotel-management. bestmanagementarticles. com/a-44740-wow-hotels-amp-resorts–tomorrow-comes-today. aspx Hotel and Resort Insider. (2011). The upcoming travel trends of 2012. Retrieved September 8, 2012, from http://www. hotelresortinsider. com/news_story. php? news_id=135052&cat_id=8 VIII. ATTACHMENTS These photos were taken after the interview with the Hotel Manager, Ms. Aura Fermo Francisco. The day and night view of Tanza Oasis Hotel and Resort Facade. The hotel lobby Our photo at the Front Desk with the front desk agent and bellboysOur photo at Sagobe restaurant with the waiters and the Menu The Bar beside the pool and the cocktail menu Tanza Oasis Hotel and Resort’s Safari themed swimming pool The Beach Area: Swimming guidelines, Cottages, Sink, Grilling area The Ladies’ and Gentlemen’s shower room Volleyball Area Basketball Court Hotel and Resort Cl inic The Laundry Area The Sundry/ Souvenir Shop This is the Videoke and Billiard Hall Maintenance Area Function Room Linen Room These photos were taken last August 30, 2012 at Tanza Oasis Hotel and Resort. EZEKIEL BRUSAS. REAGIME RUFINO. DAILENE MAE SANCHEZ. PRINCESS PALLASIGUE 2012